Office of the Provost

Office of the Chief Information Officer

Home IT Strategic Planning
  • Strategic Planning Phases
  • Strategic Planning Teams
  • Strategic Planning Timeline
  • Provide Feedback
Current Priorities IT Policies IT Glossary
  • Operational Excellence (link opens in new window)
  • Tech Help Center

IT Operational Excellence (IT Op Ex)

« Back to Glossary

A framework focused on enhancing IT service maturity, improving efficiency, and aligning IT services with business goals.

Related Articles:
  • Glossary: Center of Expertise (CoE)
« Back to Glossary

Post navigation

Previous: IT Enterprise Service Management Office (IT ESMO)
Next: IT service management (ITSM)

Office of the Chief Information Officer

1304 W. Springfield Ave.

Urbana, IL 61801

217-244-7000

Email: consult@illinois.edu

Office of the Provost

Office of the CIO Websites

  • Technology Services
  • Cybersecurity
  • Digital Accessibility
  • Research IT
  • Tech Help Center
Go to top