Key outcome

The measurable impacts and results derived from strategic IT efforts, reflecting success in advancing technology services, operational efficiency, and institutional effectiveness. 

Program

A structured collection of related projects and initiatives managed holistically to achieve broader strategic objectives and deliver sustained value to the university. 

Initiative

A coordinated effort designed to drive innovation, improvement, or transformation within IT services, infrastructure, or processes, often encompassing multiple projects or activities. 

Project

A temporary, structured initiative with a defined scope, resources, and timeline, executed to deliver a specific IT solution, service, or enhancement aligned with strategic priorities. 

Action

A targeted step or task undertaken to implement a strategy, ensuring measurable progress toward achieving strategic goals. 

Strategy

A high-level, long-term approach that defines how objectives will be achieved, incorporating guiding principles and key areas of focus to support institutional success. 

Priority

A critical focus area identified through stakeholder engagement, requiring strategic attention and resource allocation to advance the university’s mission and IT objectives.

Framework

A structured model that establishes guiding principles, methodologies, and best practices for IT strategic planning, ensuring alignment with institutional priorities and objectives.